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FAQ

How do I subscribe to StableSecretary?

It’s easy! Go to our Pricing page, choose a Product that has the features you need, and a Plan based on the number of horses you have. Start a Free Trial for 30 days, or go ahead and Subscribe immediately! You will enter your account information (username and password), and you’ll select a Product, Plan. You can pay monthly or annually, via credit card or ACH payment.

Can I change my product or plan if my needs change?

Yes! We understand that your business may grow or shrink over time. It’s easy to change your subscription Product or Plan anytime. Just click “Subscription” on your Settings page to make changes.

How do I get everything set up?

StableSecretary is cloud-based so you do not need to install anything on your computer to use the online software. Download the iPhone app in the app store, and the Android app in the play store.

Then, log into StableSecretary – online or via the mobile app – to use easy forms to Add Contacts, Horses, Information, Records, and Scheduled Events.

We offer data entry – email data@stablesecretary.com to get that started.

And email support@stablesecretary.com or call/text 617.564.1241 anytime for help!

Will the app work on my phone even if there is no Internet connection?

Yes, you will still be able to enter most records and view information on your phone even when there isn’t an Internet connection. It will sync automatically to enter or download any new information once a connection becomes available.

Will it work on a Mac?

Stable Secretary works on a Mac, a PC, a tablet, the iPhone, and the Android.

Will it work with QuickBooks?

StableSecretary is integrated with Quickbooks Online. Once your connection is enabled, you will be able to export payments and invoices from StableSecretary to Quickbooks Online.

What if I don’t understand how to use all the features?

If you have questions, visit our Support page to find text and video instructions for all the features. Or, contact Support via the form on the Support page, email support@stablesecretary.com, or call/text the Support Desk at (617) 564-1241. We are happy to help in any way that we can!

Get In Touch

Sales: sales@stablesecretary.com

Support: support@stablesecretary.com

Call/Text: (617) 564-1241

KnowledgeBase: Visit our Support page.

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