FAQ
How do I subscribe to StableSecretary?
It’s easy! Go to our Pricing page, choose a Product that has the features you need, and a Plan based on the number of horses you have. Start a Free Trial for 30 days, or go ahead and Subscribe immediately! You will enter your account information (username and password), and you’ll select a Product, Plan. You can pay monthly or annually, via credit card or ACH payment.
Can I change my plan later on?
Yes! We understand that your business may grow or shrink over time. It’s easy to change your subscription Product or Plan anytime. Just click “Subscription” on your Settings page to make changes.
Is it easy to install? How do I set it up?
You do not need to install anything on your computer – the online software and data are hosted on a secure server. You will need to download the Mobile App for your iPhone or Android. Once you have logged into StableSecretary – online or via the mobile app, you will use easy forms to Add Contacts, Horses, Information, Records, and Scheduled Events.
Will it work on my phone even if there is no Internet connection?
Yes, you will still be able to enter most records and view information on your phone even when there isn’t an Internet connection. It will sync automatically to enter or download any new information once a connection becomes available.
Will it work on a Mac?
Stable Secretary works on a Mac, a PC, a tablet, the iPhone, and the Android.
Will it work with QuickBooks?
StableSecretary is integrated with Quickbooks Online. Once your connection is enabled, you will be able to export payments. Soon (Spring 2024) you will also be able to export invoices.
What if I don’t understand how to use all the features?
If you have questions, visit the Support page on the app to find instructions and videos to show you how to use all the features. Or, contact Stable Secretary Support via the form on the Support page, email support@stablesecretary.com, or call the Support Desk at (617) 564-1241. We are happy to help in any way that we can!
Get In Touch
Sales: sales@stablesecretary.com
Support: support@stablesecretary.com
Other: admin@stablesecretary.com
Call: (617) 564-1241
Tutorials/Instructions: Visit our Support page.